Refund policy

Last updated: 15/02/2023

1. Damaged Goods:
   We offer refunds on damaged goods only.

2. Timeline:
   You must contact us within 7 days of the delivery date to initiate a refund.

3. Refund Method:
   We will refund the purchase amount to the payment method you used to make the purchase, either Paypal or Credit Card.

4. Shipping Costs:
   We do not require the goods to be sent back, but we cannot refund the original shipping cost.

5. Refund Amount:
   We will issue a full refund for the price of the damaged goods only. Shipping costs will not be refunded.

6. Condition of the Item:
   We don't require a return of the item, but we do require a clear picture of the damaged shipping box as well as a clear picture of how the damage affected the goods inside.

7. Non-Refundable Items:
   We cannot offer refunds on items that can be damaged due to use or misuse, like card sleeves, cardboard or paper components.

8. Contact Information:
   To initiate a refund, please send an email to info@cationarts.com.
   
   We reserve the right to refuse any refund requests that do not meet these criteria. If you have any questions, please contact us and we will be happy to help.