Shipping policy

Processing Time:
Orders are processed within 15 days and then delivered to the courier service.

Shipping Methods:
We use tracked courier, and the choice of courier company is based on the customer’s location as well as the order size to ensure the best rate.

Delivery Timeframe:
Orders typically take 2-6 weeks to arrive based on the customer’s location.

Tracking Information:
Tracking information is provided directly from the courier service.

Shipping Restrictions:
We only ship to the following countries and regions: US, Canada, UK, the European Union and the GCC Countries.

Lost or Damaged Packages:
In case of damage or lost parcels, we offer a full refund or replacement based on availability.

Returns and Exchanges:
We do not accept any exchanges or returns.

Customer Support:
If you have any questions or concerns about your shipment, please send an email to info@cationarts.com.

Last updated: 15/02/2023